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What Is a Culture of Advocacy & Accountability

The Graduate School of Education & Information Studies is dedicated to creating an institutional culture of advocacy and accountability; one that is in line with GSE&IS' commitment to scholarly rigor, social justice, inclusiveness, and democratic practice.  This institutional imperative requires that we not only instill these values in our teaching and learning, but in our organizational practices as well.

The reality is that, despite our best intentions, maintaining the highest level of institutional quality and support is an aspirational ideal to strive and constantly improve. There will always be moments in which an organization will fall short of its goals.  And no matter how good an organization we’ve created at GSE&IS, we can, and should, always strive for continual self-reflection and improvement, particularly in providing a welcoming and supportive intellectual and professional environment for all GSE&IS students, staff, and faculty.

What we cannot tolerate are acts of hostility and bias that disrupt a person’s ability to fully and safely participate in the scholarly and professional work of our community.   Hostile acts are understood as any demeaning, derogatory or otherwise offensive behavior directed toward any individual on the basis of race, gender, ethnicity, sexual orientation, religion or other group characteristics. Such behavior runs contradictory to the institutional values that matter most to us as GSE&IS community members.


GSE&IS' New Incident Resolution Portal (IRP): A First Step

A culture of advocacy and accountability reflects GSE&IS' comprehensive approach to creating a rigorous, safe, respectful, and supportive institutional climate. We aim to accomplish this by:  (1) maintaining organizational transparency,  (2) establishing a responsive, safe, and timely incident resolution process, and (3) building trust through a balance of advocacy for the aggrieved as well as ensuring proper due process for those accused.

In keeping with these institutional commitments, we have developed the GSE&IS Incident Resolution Portal (IRP).  IRP serves three important functions: First, community members can initiate a formal complaint process safely and anonymously through the portal's incident reporting feature.  More specific information on the specific steps involved in this process can be found via the following link: Registering A Incident:  An Explanation of the GSE&IS Incident Reporting Process.

IRP also provides an opportunity to make suggestions for improving your GSE&IS experience.  If you are a student or faculty member and wish to make a suggestion to improve any aspect of teaching, mentoring or student or faculty life, please go to our "Continuous Improvement" page.  If you are a staff member and have an idea about any part of our operations that could be better, please visit ur "Continuous Improvement" page.

IRP also provides a valuable compendium of campus and system-wide resources for those seeking mediation, redress or less formal guidance from sources outside of Moore Hall. While we strongly encourage community members to report incidents using the options available within Moore,  there may be instances where this is simply not prudent. The following links highlight the wide range of resources available to all members of the UCLA community as well as services catering to the specific concerns of particular campus constituencies (i.e. faculty, staff, and students).